Our staff teams are trained to deliver trauma-informed, relationship-based care in calm, structured environments. We prioritise consistency, clear routines, and professional practice to support each young person’s needs.
Staffing is designed around the individual — with bespoke staffing levels as per individual needs to support our young person, alongside robust supervision, safeguarding practice, and ongoing training.
We maintain high standards through induction, ongoing training, reflective supervision, and clear professional boundaries.
Robust recruitment processes including vetting, references, and compliance checks aligned with safer recruitment practice.
Structured onboarding ensures staff understand trauma-informed practice, safeguarding responsibilities, and consistent daily routines.
Regular supervision and reflective practice supports staff wellbeing, accountability, and continuous improvement.
Safeguarding is embedded in daily practice with clear reporting, risk awareness, and a focus on emotional safety.
Staff are trained to respond calmly and consistently, using de-escalation strategies and restorative approaches.
We work closely with social workers, placing authorities, and families to ensure communication is clear and responsive.
